GenX eSolutions exhibiting at WTM will showcase how the AI-powered WhatsApp Booking Engine has given the consumer an easy way to book their flights, hotels, and packages. AI-powered travel assistants.
B2B, B2C, Mobile App, CSBT: The booking engine serves multiple channels:
• B2B (Business to Business)
• B2C (Business to Consumer)
• Mobile App: It seems there’s also a mobile application that interacts with this booking engine.
• CSBT (Corporate Self Booking Tool): CSBT generally refers to a software solution that enables employees of a company to book travel services such as flights, hotels, car rentals, and other related services directly.
Hotel, Flight, Transfer, Sightseeing: These are the types of services that the booking engine can handle, likely allowing users to book hotels, flights, transfers, and sightseeing.
Hotel mapping is a crucial process in the travel technology industry, especially for online travel agencies (OTAs), booking platforms, and global distribution systems. It involves matching or “mapping” hotel listings across different platforms to ensure consistency, accuracy, and a seamless booking experience.
The design and layout can be customized to reflect the brand’s identity, including colors, logos, and style. User experience can be tailored to the target audience, making navigation intuitive and the booking process seamless.
Custom booking engines can integrate with existing accounting ERP, customer relationship management (CRM) systems, payment gateways, IVR, and other third-party services.
WTM London 2024 promises to be an inspiring hub of travel technology, where innovations in AI, will pave the way for a more efficient, personalized, and eco-conscious future in travel. By adopting these new technologies, travel technology companies can stay competitive, meet evolving customer demands, and contribute to a more sustainable global tourism industry. The opportunities unveiled at WTM London 2024 will undoubtedly set the stage for the next generation of travel experiences.
